Payment Policy

Payment Policy for ASTROPARTH

1. Payment Methods To ensure a seamless and convenient shopping experience, ASTROPARTH offers a variety of payment options. We accept the following payment methods:

Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

Net Banking: Customers can pay directly from their bank accounts using net banking services from major Indian banks.

UPI (Unified Payments Interface): Payments can be made using UPI-enabled apps such as Google Pay, PhonePe, and BHIM.

Wallets: We accept payments from popular digital wallets like Paytm, MobiKwik, and FreeCharge.

Cash on Delivery (COD): COD is available for select locations. A nominal fee may apply for COD orders.

2. Payment Security

Secure Transactions: All online transactions on the ASTROPARTH website are secured using SSL (Secure Socket Layer) encryption technology, ensuring that your payment information remains protected from unauthorized access.

Payment Gateways: We use trusted and reliable payment gateways to process transactions securely. Your payment details are never stored on our servers.

3. Order Confirmation

Immediate Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with the details of your order.

Failed Transactions: If your transaction fails, please verify your payment details and try again. If the issue persists, contact our customer support team for assistance.

4. Payment Issues

Double Payments: If you notice that you have been charged twice for the same order, please contact our customer support team with proof of the double payment. We will investigate and process a refund for the duplicate charge if applicable.

Payment Discrepancies: If you encounter any discrepancies or issues with your payment, please reach out to our customer support team for resolution.

5. Refunds

Refund Processing: Refunds will be processed using the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to reflect in your account.

Refund Conditions: Refunds are subject to our Return and Cancellation Policy. Only eligible returns will be processed for refunds.

6. Currency

Indian Rupee (INR): All transactions on the ASTROPARTH website are conducted in Indian Rupees (INR). Prices displayed on the website include applicable taxes.

7. Customer Support For any questions or concerns regarding payments, please contact our customer support team at astroparth5@gmail.com. Our team is available Monday to Friday, 9 AM to 6 PM IST.

Thank you for choosing ASTROPARTH. We value your trust and are committed to providing you with a smooth and secure shopping experience.